As Boise hair salon stylists at unDONE, we are extremely passionate about what we do. That’s why it’s very important to us to make sure our clients are always happy with the results of our work. Of course, when visiting unDONE, we always want to leave feeling like you’ve gotten your money’s worth with beautiful hair.
However, just like any other industry, we’ve learned that it’s impossible to please every single person who comes into our salon. If you’ve ever had a bad Boise hair salon experience, there can be several underlying reasons that may leave you unhappy with your service that doesn’t involve the technical skills of your stylist. That’s why we’d like to share some things from a stylists point of view that our clients can do to ensure they have a wonderful salon experience.
Do Your Research & Book A Consultation
It all starts before you ever step foot in our Boise hair salon. In fact, many of our clients find us on Instagram or Facebook. Here you can find some of our featured work and even pictures liked by your own friends. This allows our clients to gain a sense of trust and comfort with us before they ever walk into unDONE. By following our accounts, you can gather pictures of our stylists work before contacting us for a consultation appointment.
Once you book a consultation, we will then take into account your current hair and the desired results you would like to achieve. We will also go over your hair history, concerns, and what you’re hoping to achieve the day of your first visit. This consultation will allow us to schedule the appropriate time needed. There is nothing worse than having a new client schedule an appointment only to realize they need a major color correction or something that will take more time than an average client.
If you book a consultation, your Boise hair salon stylist can customize the length of your appointment based on your individual needs and ensure we both have enough time to achieve your hair goals.
Have Realistic Expectations
Having realistic expectations is extremely important when it comes to your hair. In fact, this is often the main reason clients leave a salon unhappy. Clients with dark hair, wanting to go lighter don’t always understand that the process often requires more than one visit. This can be due to a variety of reasons including the integrity of your hair, whether or not it’s possible, and if the color you want to achieve is obtainable.
During a consultation, we will also explain how long the process might take and hope you trust our professional recommendations. We never promise immediate results if we know it’s going to take some time to achieve. Keep in mind, we are professional Boise hair salon stylists, not magicians. That’s why it’s important to have realistic expectations, especially if you’ve been dying your own hair with box color for years.
This goes for blondes as well. Over the years, we’ve had several clients who want to go blonder and blonder with each and every visit until it’s just not healthy for their hair. While it comes down to personal preference, it’s important to listen to the advice of your Boise hair salon stylist if you want to maintain the integrity of your hair.
Not only is it important to be realistic, it’s also just as important to understand that not everyone’s hair is the same. While we can do our best to match a color in a picture, we can’t match it exactly if your hair’s type, texture, and style are different than the model or celebrity you love. That’s why you should do your research and try to find pictures of colors and cuts with people who that have similar features, skin tone, hair length, and density as your own. Also, it’s important to keep in mind that many of the pictures that you find online or in magazines have been filtered or photoshopped to make the models look perfect. Trust us on this one and always listen to the advice of your stylist about whether or not a style is achievable.
Relax And Let Us Do Our Job
Occasionally, we have clients who come into our Boise hair salon that just have a hard time relaxing or trusting our stylists with their hair. Rest assured that we understand trust issues, especially having fixed botched hair applications and listening to horror stories from our clients with other salons. However, if you’re overly cautious and nervous we hope you give us the benefit of the doubt in order to feel more comfortable. That’s why we post pictures of our work and make sure we see eye-to-eye with our clients about each and every service.
Keep in mind that we may not always feel comfortable explaining the technicalities of our work. That’s like asking a mechanic or an electrician for a complete, step-by-step process of their services. Not to mention being overly analytical during your service can throw us off, making us unable to perform our work to the best of our ability. Remember that every Boise hair salon stylist has different techniques they are good at. You also shouldn’t believe everything you read online and understand that no one has the exact same head of hair. Always trust your Boise hair salon stylist and allow them do their job. By doing so, you will boost their confidence and allow their creativity to flow! Some of our best work has been with clients who were open, trusting, and let us go to work.
Use The Products We Recommend
If your planning on investing the time and money into our services to obtain beautiful hair, you must invest in the quality, salon-grade products we recommend. As Boise hair salon stylists, we know what products will help keep your hair looking fabulous in-between appointments. Investing in high-quality products will also help you achieve better hair color results while keeping it healthy, shiny, and beautiful. It’s not our fault if your hair looks dry or feels damaged if you don’t use the products we recommend to fix it. If you want to feel 100% happy with your hair, you have to take care of it at home as well. We promise you will notice a difference when you switch from drugstore shampoo and conditioner to the salon products we offer!
At unDONE Salon, we love doing fun, creative things to our client’s hair! That’s why we want you to feel happy about your service each and every time you walk out of our salon with the guide we provided above. If you’re interested in trying out a new hairstyle or would like more information about the services we provide, contact us at (208) 287-2010 or schedule a consultation online. Our Boise hair salon stylists would be more than happy to answer any questions you may have and look forward to helping you achieve the hair of your dreams!